Highlight of the day:
Me: Educational Assessment Systems, this is Colleen.
Caller (young sounding idiot beast woman with slight accent): What?
Me: Educational Assessment Systems, this is Colleen.
Caller: I need to have my child assessed. Do you assess children?
Me: Yes. You need to speak to the Diagnostic Supervisor, but she's in the middle of an evaluation right now. I can transfer you to her voicemail.
Caller: Ok. So - how much does it cost?
Me: She can tell you all that information when she calls you back.
Caller: You can't tell me that information?
Me: Well, it varies, so I wouldn't know the exact cost.
Caller: What kind of test would it be?
Me: She could tell you that as well.
Caller: Do you not know your company's services? You don't know how much it costs and you don't know what kind of test it is. Are you just an operator? Are you the answering service?
Me (losing all patience granted to me): Look, there are different types of evaluations. If you got the full evaluation, it would be about 1/2 a day and cost $515. She tests your child, she writes up a report, we compile the report with the tests, she calls you back in to explain the report.
Caller: What is she testing for?
Me (imagining crawling through the phone and killing this woman): It depends on what you need tested.
Caller: Ok, I'll have her voice -
I didn't even let her finish, I just put her through to the voicemail.
So. This is what you have to look forward to, all ye who have yet to receive a degree. You get a degree, you get to seal other people's envelopes, refill the watercooler, and put up with rude idiots on the phone. Perhaps here & there you might get to design a poster or a card or something, but you will never be paid extra. You will just stare out the window and think about how you wasted $30,000 for the privilege of being someone else's slave.